Terms & Conditions

Terms & Conditions

Please do not accept package if it is opened or damaged. If opened or damaged shipment is delivered without your presence, please inspect the order. Immediately file a report with your local post office if any item is missing or damaged, and email us a copy of the report so we can submit a claim for you.

The investigation period for lost or non-received order can take up to 2 months for both Fedex, EMS & Air Register from the inquiry date.

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